Privacy Policy

Effective Date: 30 Oct 2024

Welcome to Imbalance, a macOS application that helps traders and investors analyze trades in financial markets. We are committed to protecting your privacy and providing you with a safe experience while using our app. This Privacy Policy explains how Impressive Apps S.R.L. ("Company," "we," "us," or "our") collects, uses, stores, and protects your personal information.

By downloading or using Imbalance App, you agree to the collection and use of information as outlined in this Privacy Policy.

1. Information We Collect

We collect non-personal information to improve our app's functionality and user experience. This includes anonymous data that does not directly identify you, such as:

App Usage Information: How you interact with the app (e.g., features accessed, frequency of use).

General analytics data like location (country-level), device type, macOS version.

Crash reports to help improve the stability of the app.

We do not collect financial data or any trade details inputted into the app, as all trade information remains stored locally on your device.

2. How We Use Your Information

Improve App Performance: We use crash reports and analytics data (collected via Google Firebase) to fix bugs and optimize the app’s performance.

Enhance User Experience: Anonymous usage data helps us understand which features are popular and how users interact with the app, allowing us to make improvements.

Legal and Compliance Purposes: We may use your information to comply with applicable laws, regulations, and legal obligations.

3. Data Storage and Retention

Locally Stored Data: Your trade data is stored only on your device. We do not access, store, or transfer this data to our servers or any third party.

Crash Data and Analytics: Data collected through Google Firebase (crash logs, performance metrics) is stored securely on their servers. We retain this information only as long as necessary to provide analytics and performance improvements, and for compliance with legal obligations.

4. Data Sharing and Third Parties

We do not sell or share your personal information with third parties for marketing purposes. The only third party with access to limited information is Google Firebase, which helps us with crash reporting and analytics.

For more information on how Google handles your data, please refer to their Privacy Policy https://firebase.google.com/support/privacy

5. Your Rights

As your data is stored locally, you have full control over it. You can delete your data by uninstalling the app or clearing its local storage.

6. Data Security

We use appropriate technical and organizational security measures to protect your data, including:

Encryption: Data transmitted between Imbalance App and Firebase is encrypted using industry-standard practices.

Secure Storage: Crash logs and usage metrics are securely stored in Google Firebase’s infrastructure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Disclaimer on Financial Advice

Imbalance App is not a financial advisor. The insights and analytics provided are for informational purposes only and should not be considered as professional financial advice. Imbalance App is not responsible for any financial decisions or outcomes resulting from the use of the app. Users are solely responsible for their own investment choices and the associated risks.

8. Children’s Privacy

Imbalance App is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected information from a user under 18, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. The latest version of the policy will always be available on our app or website. Your continued use of the app after any changes constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at privacy@imbalance.app